4ahh Withdrawal & KYC Guide

The cashier checks three numbers before it lets a request through: your amount, what is left of your daily ceiling, and the minimum. All three come from the same account record, so what you see on screen is exactly what the system will apply.

A request under ৳1,300 will not submit, and neither will one above what remains of your ceiling. If you need more than the ceiling allows in one day, split it across two days. Sending the same request twice in a minute gets both flagged for review, which slows the payment you actually wanted.

The first payout is the slow one. KYC review can take up to 24 hours, and that first cash-out can run to 6 hours end to end while the account is still new. Once the name check is done, the 20-minute pace becomes normal.

Your ceiling moves with your tier

Turnover is the amount cycled through slots, live tables and cricket markets, not the amount you deposited. It is counted across a calendar month, and the highest tier you reach sets the ceiling that applies on your next request.

KYC is a name check, nothing more. You are proving that the person holding the 4ahh account is the person named on the wallet that will receive the payout. It happens once, before your first withdrawal, and it exists because the payment partners require it.

Three documents we accept

• National ID card. The smart card or the older laminated card. If the number and photo sit on different faces, send both in one upload.
• Passport. The photo page, open flat, with the machine-readable strip at the bottom still readable.
• Driving licence. The photo card, front and back, uncut.

One document is enough. Pick the one that is cleanest and easiest to photograph, and keep using the same document for any later checks so the file stays consistent.

Photo rules that get approved first time

• All four corners inside the frame. A cropped edge looks like an edited file and gets rejected.
• Colour image, not a photocopy and not a photo of a printed scan.
• No flash glare across the number or the portrait.
• Text sharp enough to read at normal size, with no tilt, blur or hard shadow.
• The card flat on a dark surface, so the edges of the plastic are visible.

How the upload works

1. Log in to your account and open the verification screen from your profile area.
2. Choose the document type, then photograph the card in daylight or under a ceiling light.
3. Check the preview before sending. If the ID number is blurred, retake it now rather than later.
4. Submit and close the screen. Review finishes within 24 hours and you get a message either way.

If a file comes back rejected, it is almost always the photo rather than the document itself. Retake it, keep the card flat, and send the clearer image. Resending costs nothing, and there is no cap on how many attempts a first verification can take.

Your ID is used to verify the account and match the payout wallet. That is the whole purpose of the upload. Send it inside the logged-in verification screen only, never to a person in chat, on social media, or through a messaging app.

• No one from 4ahh will ask you to send an NID photo through live chat. A request like that is not from us.
• Keep one copy of the photo on your own phone so you are not re-photographing the card every time a check comes up.
• Cover or crop the ID number when the same document is needed somewhere unrelated to a payout.
• Log out on shared phones, and change your password if a device goes missing.

Accounts are for adults in Bangladesh. If play ever stops feeling like entertainment, the responsible gaming page lists the limits you can set on your own account, and support will apply them without asking why. 18+ · Play Responsibly.